End User Terms

Last updated: November 6, 2026

These terms are between you (the customer who installs the app) and Mosswell Apps ("we") for the Comment Insight Fields for Jira app ("the app"). By installing or using the app, you agree to them.

1. License

While your subscription is active (or for free, on the free tier), we give you a non-exclusive, non-transferable right to use the app on the Jira sites where it is installed, for your internal business purposes.

2. Purchase and billing

You buy the app through the Atlassian Marketplace. Prices, billing, renewals and refunds follow the Atlassian Marketplace terms. If the subscription ends, the app stops updating the fields.

3. Your data

Your Jira data stays yours. We process it only as described in the privacy policy, and only to provide the app.

4. Acceptable use

You will not copy, modify, reverse engineer or resell the app, or use it in a way that breaks the law or Atlassian's terms.

5. Support and changes

We provide support by email as described in the documentation. We may update the app to fix problems, improve it or follow Atlassian platform changes.

6. Warranty

The app is provided "as is". To the extent the law allows, we make no warranties, express or implied, including fitness for a particular purpose.

7. Limitation of liability

To the extent the law allows, we are not liable for indirect or consequential damages, and our total liability is limited to the amount you paid for the app in the 12 months before the claim.

8. Termination

You can stop using the app at any time by uninstalling it. We may end these terms if you materially break them.

9. Governing law

These terms are governed by the laws of Japan. The Tokyo District Court has exclusive jurisdiction in the first instance.

10. Contact

support@mosswell.app